book

The Book: Facing Goliath: Overcoming Predator-Competitors

This book is for anyone who's ever faced an intimidating foe. You'll know how to:

  • Improve the Impact Quotient of your business
  • Learn what three primary triggers set off word-of-mouth
  • Have a checklist for improving your company's performance.

Face your goliath, purchase your weapon today.

Talk is Cheap. Experience is Priceless. Hire the right speaker.

Choosing the right speaker really shouldn't be that hard. Ask yourself what you want. You want practical information you can use and fresh ideas to stir your emotions and touch your heart and mind. You want someone engaging and entertaining with real world experience in facing the same challenges, meeting the same objectives, speaking the same language that you do every day.

An expert in Customer Experience Architecture (link takes you to the blog) and the developer of the customer experience index (link opened PDF file), Mike Dandridge understands the importance of involving business owners, sales reps, managers, customers, and employees with a relevant, content-rich program.

Knowledge and style ideal for:

  • Business Owners
  • Chambers of Commerce
  • Industrial Suppliers
  • Contractors and Wholesalers
  • Association Conferences

In addition, colleges, technical institutes, hospitality industries, and health care providers have successfully improved their customer experiences by applying Mike's lessons from the corporate world.

Get to know Mike. He's one of the best speakers you'll ever meet and a down-to-earth person who's here to help you grow.