Customer Experience Index Downloads

There are two free files for download!

  • Customer experience index (PDF File) - This file gives you a way to look at your business from a customers point of you. It's one of the best ways to start improving your business.
  • Personal Experience Factor Scorecard (PDF File) - Another file that will help you immediately start improving your business, the Personal Experience Factor Scorecard scores you on 30 different points your customer interacts with you. If you score below 150... consider hiring Mike. He'll help you turn your business around quicker than you think.

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